We can all face problems that seem complicated or intimidating. At Citizens Advice in North & West Kent we believe no one should have to face these problems without good quality, independent advice.
That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problems. Our goal is to help everyone find a way forward, whatever problem they face.
We’re an independent charity and part of the Citizens Advice network across England and Wales. Our offices are in Dartford, Gravesham, Swanley, Sevenoaks, Tonbridge, and Tunbridge Wells, serving a population of more than 600,000.
People come to us with all sorts of issues. You may have money, benefit, housing, immigration, or employment problems. You may be facing a crisis, or just considering your options. We offer free, independent, impartial advice for whatever problems you may be facing.
We are proud to support the LBGTQ+ community and we are a Hate Crime reporting Centre. If you have suffered a hate crime or have been discriminated against you can report it to us at Citizens Advice in North & West Kent by calling our freephone Adviceline number 0808 278 7810.
We are proud to offer level 3 Immigration Advice. Level 3 advisers can do everything that Level 1 and 2 advisers can. They can also appear on your behalf at an immigration tribunal. In certain situations, they can help you if you go to court.
No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today.
With the right evidence, we can show big organisations – from companies right up to the government – how they can make things better for people.
We see how problems can be linked. By helping people with the underlying cause of their problems and making sure they don’t get worse, we save the government and public services millions of pounds every year.