Our charity has paid staff that work alongside our volunteers to deliver and run our free advice services.
We offer a friendly and supportive work environment and the chance to make a real difference to the lives of local people.
Take a look at our Behaviours Framework for a sense of the attitudes and approaches we take to our work at Citizens Advice in North and West Kent. It draws together the behaviours and expectations which we believe are essential for our organisation to be inclusive and effective.
We want our staff to feel appreciated and well rewarded for the valuable work they do, so we try to offer generous benefits to our employees including:
Promoting equality, valuing diversity and working inclusively are integral to our ethos as an employer and service provider. We are a Disability Confident Employer.
Meet & Greet and Office Administrator
Hours: 25 hours/week. Tuesday – Friday, 9am – 3.15pm
Salary: £16,575 per annum
Status: Temporary (Maternity Cover) June 2025 – December 2025
Location: Citizens Advice, Swanley Centre, Swanley, BR8 7TQ
Must have a willingness to travel to other CANWK offices on occasion, to cover staff absence within the Meet & Greet Team.
This is an exciting opportunity to help us ensure that everyone in Swanley can access our advice and support when needed.
Within this interesting and varied role, you will play a crucial role in supporting vulnerable clients to access our advice services. You will not be expected to give advice yourself but your role will be vital in making sure everyone, no matter how vulnerable, can access our advice in the most appropriate way. You will be giving assistance to anyone who comes to our advice centre in the Swanley town centre, by giving them information on how to access our advice. You will also be providing essential office administration support, to ensure our office and advice services run effectively. As a small organisation, there are always lots of opportunities to get involved in other pieces of work, depending on your interests
The successful candidate will be given full training and you will:
Closing date for applications: Sunday 11th May 2025
Click on these links to download the relevant documents to apply:
Job Pack: Swanley Meet & Greet Job Pack
Application Form: Staff application including diversity monitoring form Please note that you will need to download this MSWord document before it can be viewed and completed.