Citizens Advice in North & West Kent

Citizens Advice in North & West Kent
Work for us

Work for us

Our charity has paid staff that work alongside our volunteers to deliver and run our free advice services.

We offer a friendly and supportive work environment and the chance to make a real difference to the lives of local people. 

Take a look at our Behaviours Framework for a sense of the attitudes and approaches we take to our work at North & West Kent Citizens Advice and Kent Law Centre. It draws together the behaviours and expectations which we believe are essential for our organisation to be inclusive and effective.

 

Employee benefits

We want our staff to feel appreciated and well rewarded for the valuable work they do, so we try to offer generous benefits to our employees including:

  • A 35 hour working week, with flexibility where needed
  • 30 days annual leave days (including bank holidays) for full time staff, plus an 4 additional days leave between Xmas and New Year 
  • Payment of professional fees and memberships where applicable
  • Policies that support a healthy work-life balance
  • Pension scheme
  • Commitment to continued professional development
  • Comfortable offices in town centre locations

Promoting equality, valuing diversity and working inclusively are integral to our ethos as an employer and service provider.  We are a Disability Confident Employer.

Current Vacancies Click on the role below to find out more about it and how to apply

Description

 

 

Location: A CANWK office – Gravesend, Swanley, Sevenoaks, Tonbridge or Tunbridge Wells in Kent
Contract: Permanent
Hours: Full-time – 35 hours per week
Salary: £24,551 per year

 

Are you passionate about helping people and making a real difference in your local community?

Perhaps you’re looking for a first step into a career in law, advice or public services?

 

We’re looking for empathetic, motivated individuals to join our Adviceline team, supporting thousands of people across North & West Kent to find a way forward—whatever their problem.

 

About the Role

As an Adviceline Adviser, you’ll be part of a friendly team answering telephone and video calls from clients seeking advice. You’ll listen carefully, gather information, and provide clear guidance to help people understand their rights and options.

You’ll play a vital role in ensuring our community receives timely, accessible, and high‑quality support—whether someone is facing a crisis, navigating a complex issue, or simply needs help to understand their next steps.

 

What We’re Looking For

You don’t need to be an expert from day one—we provide full training. What matters most is that you are:

  • A great listener with strong communication skills
  • Calm, patient, and able to handle sensitive situations
  • Organised, curious, and willing to learn
  • Passionate about helping people from all backgrounds
  • Able to work well as part of a supportive team

 

What We Offer

  • A supportive, inclusive environment where diversity is valued
  • Comprehensive training and ongoing development
  • Comfortable, well‑located offices across North & West Kent
  • The chance to build meaningful skills and make a lasting impact in your community

 

For further information, please download the job pack:  Adviceline Adviser Job Pack

 

How to Apply

To express an interest, To express an interest in this position, please complete and return the application form and diversity monitoring to: ann.starke@nwkent.cab.org.uk

There is no closing date—we will keep the role open until we find the right candidate, so early applications are encouraged.  

Description

Immigration Solicitor or Barrister

Salary: £38,000 – £45,000 per annum, depending on experience, pro-rate for part-time.
Hours: Full or part-time considered
Contract: Permanent
Location: Flexible — fully remote within the UK, or hybrid from any North & West Kent Citizens Advice & Kent Law Centre office (Gravesend, Dartford, Swanley, Sevenoaks, Tonbridge, Tunbridge Wells or Folkestone)

 

Are you an experienced Immigration Solicitor or Barrister who wants to use your legal expertise to make a real difference for vulnerable migrants and marginalised communities?

 

We are looking for a highly motivated and compassionate legal professional to join our specialist immigration team at North & West Kent Citizens Advice and Kent Law Centre.

This is an exciting opportunity to help grow and strengthen our immigration and asylum legal aid provision as part of Kent Law Centre — the newest Law Centre in the country.

You will provide high-quality immigration legal advice, casework and representation to clients across Kent, including people facing complex and urgent issues. The role will involve Legal Aid casework including cases at the first and upper tier tribunal and judicial review where appropriate, advocacy where appropriate, support for junior colleagues, and contributing to the ongoing development of a service that is rooted in access to justice, dignity and social change.

 

We are particularly interested in hearing from candidates who have:

  • At least two years’ PQE as a qualified Solicitor or Barrister.
  • IAAS Senior Caseworker and Supervisor accreditation.
  • Recent experience of Legal Aid Agency immigration advice, representation and billing.
  • Experience managing complex immigration caseloads.
  • Knowledge of appeals before the First-tier Tribunal and Upper Tribunal.
  • A strong commitment to access to justice, client-centred practice and equality, diversity and inclusion.

 

Experience of judicial review, public law matters, supervising colleagues, and of working in the voluntary and community sector would be an advantage, but we are also keen to hear from people who want to develop their practice in these areas within a supportive team.

 

We particularly welcome applications from people who are underrepresented in the legal advice sector, including people from Black, Asian and Minority Ethnic communities and people with lived experience of migration.

 

For further information, please download the job pack:  Immigration Solicitor or Barrister Job Pack

 

How to apply

To express your interest, please send your CV to:
ann.starke@nwkent.cab.org.uk

There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.