Citizens Advice in North & West Kent

Citizens Advice in North & West Kent
Advice Enquiry Form

Advice Enquiry Form

Please complete this form if you would like to request help from Citizens Advice in North & West Kent. We aim to respond to you within 5 working days. However, this may be longer during busy periods. If your issue is urgent, please call our freephone Adviceline on 0808 278 7810 (Monday to Friday, 9am – 5pm). 
 
Please note that we can only help people who live or work in Gravesham, Dartford, Sevenoaks, Swanley, Tonbridge & Malling, and Tunbridge Wells districts or boroughs. If you are outside of these areas, please contact your local office: www.citizensadvice.org.uk. 
 
We will need to ask you a few questions about your problem and about you, to give advice. By submitting this form, you agree to us storing your information on our systems and using it to provide you with advice, as well as to improve our service and inform our campaigns. If you would like more details about your rights and how we use your information, you can read our privacy policy here
 
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    Your Details

    Title (optional)

    First Name*

    Surname*

    Telephone Number* (please note: calls from us may be from a withheld number)

    Email*

    Date of Birth*

    Address*

    Post Code*

    Have you contacted us before?*

    Do you have difficulties communicating in English?*

    If you have difficulties communicating in English, what language do you prefer to communicate in? (optional)

    How would you describe your ethnicity?*

    How would you describe your gender identity?*

    Do you consider yourself to have a disability or long term health condition?*

    Your Enquiry

    What is your enquiry about?*

    Tell us more about what you need advice on.* Please try to give us as much detail as possible so we can give you the best advice.

    Have you got any deadlines (threatened action / reply by dates)?*

    What have you done so far?*

    What would you like us to do for you?*

    Permissions

    Let us know the best way to contact you about your enquiry. Please give us permission to contact you in as many ways as possible, as this will make it easier to give you advice.

    Please select if you are happy for us to:

    This form is limited to five (5) submissions per day.

    The remaining submissions for today are:
    This form can be submitted up to 5 times.