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We provide free, confidential and impartial advice. Our goal is to help everyone find a way forward, whatever problem they face. People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

Online Help

To find out further information on your issue click below.

Benefits

It’s important to make sure that you get all the help that you’re entitled to. These pages give you information on benefits and tax credits. There is also information about council tax and housing costs, national insurance, payment of benefits and problems with benefits.

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Work

Get advice on your employment rights and ways to solve problems at work.

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Money & Debt

Dealing with money issues can sometimes be off-putting, but if you don’t understand how things like credit or mortgages work, you could end up losing out financially or getting yourself deep in debt.

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Consumer

Get advice on your consumer rights, including complaints and trading standards.

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Housing

Housing issues will always arise and therefore you need to know your rights and responsibilities. You could also find yourself threatened with eviction if you can’t cope with your mortgage payments.

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Family

Get advice on family, looking after people and when a relationship ends.

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Law and courts

You can find out more about your rights, as well as what to do if you face discrimination, need legal advice or have to go to court without a lawyer.

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Immigration

Get advice on moving to and staying in the UK, including dealing with visas.

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Health

Get advice about mental health, where to complain about a health service, where to complain about social care for older or vulnerable people and NHS health costs.

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Citizens Advice in North & West Kent
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