Citizens Advice in North & West Kent

Asylum & Immigration Advice

The Challenge

Only 23% of people eligible for Legal Aid across Kent were able to access support in 2023/24

 

 

 

Kent faces one of the most acute shortages of free legal advice on immigration in the UK, and the county has been described as an “advice desert”.

This has resulted in over 7,000 people without access to representation. Including nearly 500 unaccompanied asylum-seeking children, the highest number of any local authority in the country.

With the right legal advice the legal process can be accelerated significantly enabling those who have the right to remain to start working, rebuild their lives and contribute to society 

 

 

 

How we Help

We are working hard to expand the availability of free, independent, expert advice across the region, along with shaping policy, amplifying migrant voices and campaigning for a more just and humane immigration system.

1.  Expert Advice & Representation

 

We provide free legal advice across Kent and the South East

  • We help people to settle in the UK and help to reunite families where a partner or a parent is abroad. We also help people who are already here and who are victims of violence and or exploitation.  

  • We provide representation at all levels from First-tier Tribunal, Upper Tribunal and Court of Appeal

  • Since launching our Legal Aid service we have supported clients including survivors of trafficking, domestic abuse and LGBT+ persecution along with unaccompanied children

2.  Building Resource and Resilience 

As the leading provider of free immigration advice in the South Ease, we

  • Share expertise with partners to strengthen the sector. We supported Samphire and Hong Kong Aid to achieve IAA Level 3 accreditation, doubling capacity in Kent’s non-profit expert advice sector
  • Operate with a diverse team, over half of whom are migrants, bringing lived experience to our work

 

3.  Campaigning for Change 

 

We advocate for fairer systems through 

  • Membership of the South East Strategic Migration Partnership
  • Contributions to the All-Party Parliamentary Group on Migration
  • Calls for faster asylum decisions, simplified NRPF processes, and better accommodation policies
  • Advising on Hong Kong migration and contributing to the 2025 APPG Digital Report

The difference we make

Ela's Story: Coping with domestic abuse as a migrant

We help children whose parents are deemed illegal to settle safely in the UK so that the family can develop securely without fear of deportation and we support people to make decisions on whether they wish to migrate to the UK and when and how this is possible.