Citizens Advice in North & West Kent

NOTICE

Festive Period Closure - 24 Dec 2025 to 1 Jan 2026

Our offices will be closed from 24 December 2025. A limited service will resume on 2 January 2026. Please note that only our telephone Adviceline will be open on 2 January 2026. We will resume our full services on 5 January 2026 from 9am. If you need advice during the festive period, please visit our 'Get Advice & Support' webpage for online advice. Wishing you a Merry Christmas and a Happy New Year!

Our locations
Swanley Office

Citizens Advice in North & West Kent Swanley Office

We provide free, confidential, and impartial advice and campaign on big issues affecting people’s lives.

Our goal is to help you find a way forward, whatever problem you face. We’re an independent charity and part of the Citizens Advice network across England and Wales.

 

Our Office

Swanley Town Council, St Mary’s Road, Swanley, BR8 7BU

Please note that we are unable to see clients at our office. If you wish to visit us, please see details about our Meet & Greet service below.

 

Meet & Greet Service

Please note that our Meet & Greet team are not Advisers and cannot give advice. 

They are there to support people in accessing our advice services in a way that they are comfortable with. If appropriate, this may be making an appointment. They are also able to accept and make copies of documents for people in preparation for advice appointments.

 

Find Us 

Swanley Link, London Road, Swanley, BR8 7AE

 

Opening Times for Meet & Greet

Tuesday to Thursday: 9:30am – 1pm