James contacted us because he was worried about his debt issues. He had both mental and physical disabilities and was struggling to cope. Our adviser explained that he could claim Personal Independence Payments (PIP) which was news to James.
Because of James’ health issues he didn’t feel he could complete the application on his own, so our adviser helped him, and they made the application together. His claim was unfortunately rejected.
Our specialist then helped James prepare his case for Tribunal, assisting him with his submission and representing him at Tribunal.
This resulted in a positive outcome, and he was awarded the enhanced rate of both Daily Living and the Mobility components of PIP.
James felt more able to deal with the issues facing the family and for the first time in a long time had hope for the future.
All stories have been given different names and certain details have been omitted or changed to preserve their anonymity.
