NOTICE
Festive Period Closure - 24 Dec 2025 to 1 Jan 2026
Our offices will be closed from 24 December 2025. A limited service will resume on 2 January 2026. Please note that only our telephone Adviceline will be open on 2 January 2026. We will resume our full services on 5 January 2026 from 9am. If you need advice during the festive period, please visit our 'Get Advice & Support' webpage for online advice. Wishing you a Merry Christmas and a Happy New Year!
With the scale and complexity of our clients’ issues only increasing, it became clear that our influence within national organisations would become an important way of advocating and campaigning on our clients’ behalf. We identified key national organisations that were the most influential in our clients’ lives, whether public or private, and began to build better collaborative relationships with each of their regional leadership teams.
Through this work we’ve improved how vulnerable and urgent client issues are treated, tackled unfair policy and practice raised by our clients, and provided valuable input on how some of these organisations operate in Kent. We believe that this regular contact with a mix of large, national bodies, and on-the-ground support services like food banks, gives us a better understanding of our communities, and a better platform on which to take action on the issues they face.